Welcome to File Dynamics Support
The mission of this site is to be a clearinghouse of practical information about File Dynamics for current and prospective customers and partners. It is intended to be primarily support-focused as opposed to marketing-focused.
Sold by OpenText and its partners, File Dynamics is a policy-driven data governance engine for unstructured data. It is available both as a standalone product and as part of the Data Access Governance suite where it joins forces with its sibling product File Reporter. File Dynamics is developed and supported by Condrey Corporation, the maintainer of this site.
Product News
File Dynamics 25.2 was released in April 2025.
This is a maintenance release that includes bug fixes, an updated .NET 9.0 platform, and updated third-party components.
Downloading File Dynamics
All purchased software and entitled software updates are available for download through the OpenText Software Licenses and Downloads (SLD) site.
To log in, go here.
Activating Your License
Click here to activate your license. You will be asked to provide registration information, your organization's Active Directory forest root name, and your activation code.
Obtaining Trial Software
You can try out a full-featured, 60-day version of OpenText File Dynamics. If you like the product, you can replace the evaluation license with a production license and save all your policies.
To start the process, contact us at support@filedynamicssupport.com.
Product Version Comparison Chart
Since the introduction of File Dynamics in 2003, the product’s set of features and benefits have continuously been updated and expanded.
To see if you’re using the latest version of the software, download this version comparison chart.
Product Support
OpenText offers an extensive set of customer support options to help your organization deploy and utilize File Dynamics at its optimum efficiency. File Dynamics customer support reps are considered experts in the product and continue to receive positive feedback from customers for their ability to quickly diagnose problems and get them resolved in a timely manner.
To contact OpenText Customer Support, start here.
Renewing Your License
File Dynamics subscription licenses must be renewed once the license timespan has expired. To renew your license, visit the OpenText Online Renewal Center.
Note: File Dynamics is licensed by user. A user is considered any user with a home folder or group folder being managed by OpenText File Dynamics.
Join the Community
OpenText has an active user community on its forums. By visiting the File Dynamics user forum, you can learn tips and tricks, get answers to technical questions, and at times, get help from real OpenText Support technicians.
Find Partners
Perhaps you’re not confident in your ability to deploy and configure File Dynamics. That’s OK, we have an extensive set of partners all over the world that can help you do so.
For a directory of OpenText partners, click here.